View: Create a more-productive, self-sustaining farm. Get started with Microsoft Azure AI.
Wednesday 31 March 2021
Create a more-productive, self-sustaining farm. Get started with Microsoft Azure AI.
As the world's population increases, farmers need to keep up with rising demand for their crops and livestock. But with climate conditions changing and resources becoming more precious, it's critical for modern farms to seek innovative solutions that allow them to upscale their production without increasing their impact on the environment.
Subscribe now to learn how digital solutions powered by Microsoft Azure can be leveraged across both large-scale and small independent farming operations to increase yields and create a more-sustainable industry.
Customer Experience in Financial Services and the Influence of Technology
The future of technology is uncertain, but there's one thing we do know: customer experience is going to play a larger role in the success of businesses from here on out. Servicing customers with an omnichannel experience is the key to a great customer experience. Liquid Telecom can help. We're experts in helping businesses adopt the right tech and provide exceptional customer experiences. Contact us for more information.
Enable accessible, secure data for stakeholders and employees. Learn more about Microsoft 365.
In the digital age, more and better data is key to making informed decisions that can have long-lasting impacts on an organization. But procuring, analyzing, and extracting insights from massive amounts of information isn't enough anymore. To truly empower business intelligence, organizations must provide every stakeholder, decision-maker, and employee with easy access to the data they need to make proper decisions and enjoy richer experiences.
Subscribe now to learn how Microsoft 365 can digitize your business through secure, flexible applications that enable insights and collaboration across your organization.
View: Enable accessible, secure data for stakeholders and employees. Learn more about Microsoft 365.
Deliver connected and empathetic customer experiences
Deliver connected and empathetic customer experiences.
Tuesday 30 March 2021
What Will Manufacturing's New Normal Be After COVID-19?
Historically, industries have been shaped long-term by the short-term changes taken during global crises. Disruptions introduced by COVID-19 are already showing signs of accelerating long-term changes. This thought leadership piece explains several trends and major shifts in manufacturing that may result from short-term responses to the pandemic.
Tivoli Gardens delights guests with Dynamics 365 Customer Insights
Tivoli Gardens, the world's second-oldest and the most beloved amusement park in Europe, continues its long tradition of imagination and innovation with Dynamics 365 Customer Insights.
Customer story: Moneris and Dynamics 365
How do you manage customer interaction? Chances are, there's room for improvement, and you can do a better job. Moneris, a debt and payment processing firm, saw the potential of upgrading their customer relationship solution. That's why they chose Dynamics 365. They required a business management solution that could help them give their customers personalized service. You can do the same. Adopting new tech can be a challenge, that's why at Liquid Telecom, we're here to help. Contact us today to find out more.
City of Houston: Data accessibility
Making relevant information accessible to the thousands or millions of people who need it is among the top priorities of any public institution. Thanks to cloud technology and modern enterprise software, this critical goal is now significantly easier to achieve. Simply opening a one-way communication channel isn't good enough, though. Citizens also need seamless mechanisms for voicing concerns, downloading documentation, requesting public services, and obtaining assistance from public employees when they need it.
In this video, you'll see how the city of Houston, Texas, has made modernization, digital transformation, and data accessibility a reality for its employees and citizens via Microsoft 365.
Cultivating successful farming for future generations
In many regions of Africa, climate change has had a profound impact on independent farmers, especially those in isolated areas who lack proper access to running water. Dry seasons are increasingly longer and rains scarcer, making maintaining crops a bigger and bigger challenge with each passing year. For these farmers, traditional methods that were handed down for generations no longer yield the results they need to feed their families, leaving them in a desperate situation. Fortunately, modern technology and digital transformation are now able to provide these farmers with the tools they need to sustain their way of life during these challenging times.
In this video, you'll learn how Monica, an independent farmer in Kenya, managed to overcome hardships brought on by climate change by using sustainable energy, accurate weather data, and Microsoft Azure.
Monday 29 March 2021
The Art of Possible: Manufacturing priorities that will define 2021
The COVID-19 pandemic introduced unprecedented change and disruption in 2020 for the manufacturing industry. In this video, Microsoft's Çağlayan Arkan and special guest Enno de Boer from McKinsey & Co. look back on this unprecedented year and offer predictions for 2021. Understand the four durable shifts that need to be top-of-mind for the industry, learn what other leaders are doing to drive success and business resiliency, and gain new strategies to accelerate transformation and innovation in 2021.
Wednesday 24 March 2021
ABB takes innovation to the next level. Education from Microsoft Consulting Services is part of the plan.
Microsoft is helping ABB maximize their digital transformation by connecting manufacturing solutions to innovative cloud capabilities. But Microsoft doesn't stop there. Microsoft Consulting Services has helped ABB transform their staff with educational resources to improve customer experiences and opportunities. Learn how Microsoft has helped ABB transform their capabilities and drive staff expertise.
Enable Always On Service
Enabling Always On service empowers agents and operations to provide an efficient personalized response across channels. This video highlights the many benefits your organization and customers will enjoy when you use powerful tools from Microsoft.
THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers
Customer engagement in the digital age provides amazing new opportunities to develop customer loyalty. Show your customers what they mean to your organization by constantly driving the differentiation, specialization, and expertise of your business and make sure your customer's needs are met. Ensure your customer's success and realize the rewards. Contact Liquid Telecom to find out how we can help you integrate a digital solution for engaging with your customers today.
View: THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers
12 things pop culture gets wrong about artificial intelligence
As societies and workplaces become more digitized, our culture does, too. This daily interaction with technology engenders fascination and speculation about the role devices and technological advancements will play in our societies' future. Some—if not most— of these assumptions are based on artistic portrayals of the future of technologies such as artificial intelligence (AI), and they are often far from providing an accurate representation of what actually awaits us in the realm of AI and machine learning.
Read this article to uncover the truth behind 12 misconceptions about AI and get a more accurate view of the present and future capabilities of this technology.
Top 10 devices you need to secure in 2020
As IoT devices become increasingly more intertwined in our modern lives, we must come to terms with the fact that each device represents a potential risk for stolen or compromised data. Cybercriminals are constantly looking for new targets to exploit, and unprotected IoT devices are an especially vulnerable way for hackers to tap into our personal and business accounts and cause major damage. It's critical for organizations to minimize potential security breaches by leveraging enterprise-grade network security and protecting employee-owned devices through secure BYOD programs.
In this article, you'll learn about the top 10 devices that hackers can potentially use to compromise your business. You'll also get insights into how these devices can be shielded against prying eyes.
Tuesday 23 March 2021
Remote Assist
Remote Assist empowers technicians to collaborate more efficiently by working together from different locations with Dynamics 365. This infographic highlights the many benefits to employee productivity and customer satisfaction.
Microsoft proof points for manufacturing
This infographic introduces the unique features that set Microsoft apart, including the most comprehensive set of compliance offerings, leadership in hybrid cloud solutions, and being on the leading edge of technological development. Microsoft has hundreds of thousands of partners and is the industry leader in IoT solutions.
Dynamics 365 for Customer Service - Create lifetime customers
Delivering a personalized customer experience is important for any business. Customers want to know they'll be taken care of, and it's up to every business to communicate that message. With a solution like Dynamics 365, you can empower your agents with artificial intelligence‒derived recommendations to ensure they can act fast, save time on every customer interaction, and resolve customer issues. Contact us to find out how we can help you integrate this solution today.
View: Dynamics 365 for Customer Service - Create lifetime customers
The main challenges of advanced analytics
Digital transformation has enabled businesses to reduce costs, streamline operations, embrace entirely new business models, and discover untapped revenue channels. Many of these benefits come from implementing data-driven technologies, including machine learning (ML) and artificial intelligence (AI), that transform the increasing amounts of data produced by today's organizations into useful insights that can foster new strategies. Despite the massive potential of these technologies, only 37 percent of businesses that adopt them report successful initiatives.
In this infographic, you'll learn about the main challenges that modern organizations face in implementing AI and ML, and how you can overcome them by using Microsoft Azure AI.
A multilayered approach to data protection
For businesses in the digital age, cloud technology has become a key enabler of growth and innovation. But no great opportunity is without risk, and moving to the cloud also means having to secure enterprise data as it travels into and out of organizations. Today's leading enterprise cloud platforms provide organizations with the compliance and security they need to protect their data, regardless of scale or region.
In this infographic, you'll learn how Microsoft 365 E5 uses a multilayered approach to protecting sensitive information and provides the insights you need to optimize your organization's security.
Monday 22 March 2021
Why do you use Azure?
In this video, hear from executives about why they chose Microsoft solutions like Azure IoT. Microsoft is scalable, meets security requirements, and provides special features to help businesses stay ahead of the rapid pace of manufacturing innovation.
Wednesday 17 March 2021
Inspire and empower employees with cloud-based collaboration. Get started with Microsoft 365.
Today's organizations need flexible, secure, and intuitive digital tools that allow employees to perform their jobs from virtually anywhere. Organizations also require seamless collaboration capabilities that foster innovative ideas and allow them to mature into high-impact initiatives. Thankfully, getting the most out of the industry's leading productivity applications has never been easier.
Subscribe now to learn how you can transform your business into a modern, cloud-based workplace with the help of Microsoft 365.
View: Inspire and empower employees with cloud-based collaboration. Get started with Microsoft 365.
The Future of Manufacturing: A Blueprint for an Intelligent Supply Chain
Read this report from PSFK to discover ways to maximize your success with digital transformation. You'll see how intelligent business applications can help you create autonomous supply chains and explore ways to prepare for the future, such as building a more skilled workforce and prioritizing sustainable practices.
Why a 'Personal' Customer Experience Is Critical to Your Business' Success
This article highlights a few key reasons why businesses should embrace personalization as a powerful tool to stay competitive with customers and to differentiate themselves from competition. 70% of consumers say a company's understanding of their individual needs influences their loyalty. Consumers expect personalized experiences, and they build trust with those that are transparent about the data they collect.
Customer story: Miral
An Abu Dhabi leisure company, Miral, recently embarked on a digital transformation journey to make Yas Island a top travel destination. With Microsoft Cloud technology, the company is using data insights to understand customer behavior and to create seamless and personalized customer experiences.
Tuesday 16 March 2021
Save energy and resources with smart farming operations. Learn more about Microsoft Azure AI.
Growing populations require increasing amounts of food, so farmers must become as efficient as possible with the resources they have. This means leveraging every tool available to avoid fluctuations in yield output by powering farms with smart technologies that give farmers instant access to accurate data about their operations. From soil-measuring IoT devices to solar-powered irrigation, digital transformation technologies provide the modern farming industry with tools to power growth and increase sustainability worldwide.
Subscribe now to learn how smart farming can lead to higher-yield, environmentally friendly operations and how you can get started with Microsoft Azure AI.
View: Save energy and resources with smart farming operations. Learn more about Microsoft Azure AI.
TruGreen's new take on technology—a catalyst for greener lawns and happier customers
Recently TruGreen, America's largest lawn care company, embarked on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. In this video, company CIO Ayman Taha talks about teaming up with Microsoft to develop a new AI-enabled virtual agent bot and augment its customer self-service mobile app with AI driven image recognition.
Manufacturing a more sustainable future
COVID-19 has brought disruption to many areas of life, including manufacturing. In this thought leadership piece, learn about the importance of opportunities for increased innovation in crisis response and recovery, as well as the need for a more sustainable future.
Keeping the Farmer and Farm Working
Without proper access to running water, farming can be a daunting task. Yet this is the reality that farmers must confront in some parts of Kenya. Such conditions severely limit their ability to increase their yields and secure a stable income for themselves and their family. To make matters more difficult, they also face the problem of a very short rainy season. This alone makes sustaining adequate water levels challenging, but it's compounded by reliance on wells for irrigation.
In this video, you'll see how Monica, an independent farmer in East Africa, has leveraged digital transformation to overcome these challenges. You'll learn how IoT devices, solar energy, and Microsoft Azure can combine to sustain profitable farming operations, even in some of the harshest conditions on the planet.
City of Houston: Collaborative tools
One of the defining aspects of modern productivity and collaboration tools is their ability to unify an entire organization in a single hub where ideas can be proposed and shared. This capability is crucial for keeping information from being siloed and ensuring that stakeholders have the highest possible visibility into their projects.
Collaboration tools also play a key role in fostering innovation and mobility. They allow team members to instantly propose ways that ideas and processes can be improved, and do so from virtually any device or location in the world.
In this video, you'll see how the city of Houston, Texas, is using digital transformation to increase efficiency by empowering its employees via the collaboration capabilities of Microsoft 365.
Monday 15 March 2021
Creators wanted to manufacture a resilient and sustainable future
This blog explains Microsoft's commitment to the #CreatorsWanted movement, which seeks to fill the skills gap and inspire a diverse workforce with intelligent and data-driven manufacturing. Learn about the practical ways Microsoft supports responsible and sustainable manufacturing in their mission to empower people to achieve more.
Thursday 11 March 2021
Listening to customer feedback with Azure Machine Learning
Examining years of customer data isn't easy, that's why Microsoft uses Machine Learning to help with the process. They set out to gain a better understanding of their business through data and create benefits for their organization. It's just one way that Microsoft uses technology to help their employees achieve more. You can enable your employees in the same way. Contact us to learn more.
View: Listening to customer feedback with Azure Machine Learning
Wednesday 10 March 2021
Business central capabilities
Microsoft Dynamics 365 Business Central acts as an all-in-one business management solution. It allows you to connect business financials, sales, service, and operations, streamlining business processes. With a secure platform to automate supply chains and optimize inventory levels, your business will be set up for success. If you want to sell smarter and improve customer service, contact us today to find out how we can help you integrate Microsoft Dynamics 365 Business Central today.
Leverage the cloud to connect, automate, and gain an end-to-end view of your supply chain and your business
To quickly respond to changes in environment, customer preferences, competitive forces, or unforeseen crises, manufacturers must embrace technologies that deliver supply chain agility. This infographic explains the Microsoft solution, the technologies involved, and the benefits they provide.
Wiltshire Council improves services for 470,000 residents with Dynamics 365
In 2017, Wiltshire Council wanted to create a digital platform that made them less reactive and more predictive to their customer's needs. Microsoft Dynamics 365 helped them streamline their user experience and automate many of their back-office processes, allowing them to respond to customer needs faster.
The Benefits Of SaaS For Managing Cloud Security Threats
As business become more digitalized, they must learn to contend with the increasing number of cloud security threats and incidents. Therefore, investing in the tools that can give them the ability to deal with and overcome these issues is quickly becoming every modern organization's primary concern. These tools, however, must ensure the security of enterprises' data while allowing them to remain flexible, productive, and efficient. In this regard, software-as-a-service (SaaS) has become the top choice for today's leading organizations thanks to its ability to safeguard information while reducing costs and providing employees with intuitive applications.
In this article, you'll learn how SaaS models like Microsoft 365 have become key in helping businesses' IT departments keep information secure in today's highly connected world.
Five soon-to-be trends in artificial intelligence and deep learning
To truly become a game-changer, artificial intelligence (AI) can't be limited to a one-time effort. It requires a constant influx of data and the right expertise to teach machines how to analyze and react to user behaviors. This means that while immediate or short-term ROI from AI initiatives is a rare occurrence, when it does begin to pay off, the resulting innovations and efficiencies can drive an organization's growth for years to come. Taking the time to analyze trends and establish the right vision for your organization's AI roadmap is a critical but frequently overlooked step toward adopting this technology.
In this article, you'll learn about five soon-to-be AI trends that are expected to influence this technology in a major way.
Tuesday 9 March 2021
Australian Red Cross rolls out self-isolator outreach platform in less than a week
Since the COVID-19 crisis hit, one of the Australian Red Cross' important tasks has been maintaining contact with vulnerable self-isolators. With an archaic, error-prone client case system, they turned to Microsoft partner Velrada to develop a system to efficiently connect volunteers to essential tasks. Read more about how Dynamics 365 streamlined communication to deliver psychological first aid to those in need.
Council Post: Why Should You Automate Manufacturing Processes: To Save Money, Make Money Or Both?
This thought leadership piece explains different ways to integrate automation in your manufacturing processes, as well as the resulting benefits in reducing waste and improving efficiency.
A modern focus on enterprise protection
Moving to the cloud is crucial for today's businesses to get the most out of digital transformation. However, the increased integration of mobile and cloud technologies creates a higher risk for data to be stolen or compromised. This at first led enterprises to dedicate an increasing number of resources to IT security in an effort to keep their organization safe from evolving threats, which led to over-sized departments and snowballing IT maintenance costs. Thankfully, the cloud has evolved to become businesses' greatest tool for reducing cyberattacks and has allowed them to enable more agile IT departments while keeping their information more secure than ever.
In this infographic, you'll learn about Microsoft 365 E5's comprehensive approach to security and how it empowers organizations by giving them complete control and oversight of their enterprise data.
Microsoft's four guiding principles for artificial intelligence
Digital transformation and the Internet of Things (IoT) together have enabled businesses worldwide to gain deeper understanding of their customers. They've also allowed organizations to obtain data from previously untapped sources to better understand how processes can be optimized, but obtaining this data is only part of the equation. To transform massive amounts of raw information into meaningful insights, businesses must leverage machine learning and artificial intelligence (AI) capabilities that offer the flexibility and power they need.
In this infographic, you'll learn about the four Microsoft guiding principles for AI that make Azure AI a top choice among today's leading enterprises.
View: Microsoft's four guiding principles for artificial intelligence
Connected Field Service
Discover the benefits to your organization when you use the Microsoft connected field service.
Monday 8 March 2021
Microsoft Dynamics 365 Connected Field Service in Oil and Gas
This video showcases Microsoft's Connected Field Service solution for the oil and gas industry. In this video, you'll discover how oil and gas companies can gain insights from remotely connected devices, drive operational efficiencies, and improve technician productivity with Microsoft Dynamics 365 Connected Field Service, Power BI, and Azure IoT.
Wednesday 3 March 2021
Protect your data with secure and resilient productivity applications. Get started with Microsoft 365.
Whether public or private, today's organizations must adapt to an online and mobile-first world. This means investing in scalable solutions that guarantee ROI by increasing productivity and achieving widespread adoption. Furthermore, it also involves ensuring that all their applications are flexible enough to integrate new features or updates, and that their data remains secure across every touchpoint.
Subscribe now to learn how you can leverage the productivity and security features of Microsoft 365 to create a more resilient, cloud-first business.
Increase oversight and control of farming operations. Get started with Microsoft Azure IoT.
No one can control the weather, but thanks to increased adoption of IoT devices, farmers can now measure and control nearly every aspect of their holdings. Further, by using advanced platforms like Microsoft Azure IoT, farmers can use their mobile devices to get information and to control their operations from virtually anywhere in the world.
Subscribe now to learn more about how devices can leverage the power of Microsoft Azure IoT to enable smart farming and ensure productive oversight.
View: Increase oversight and control of farming operations. Get started with Microsoft Azure IoT.
Create flexible operations to match customer demand
Create flexible operations to match customer demand.
Audi technology partner EFS uses deep learning to analyze roads for self-driving vehicles
Audi technology partner EFS is developing cutting-edge autonomous driving technology. Using Microsoft Azure, EFS was able to create a deep learning AI solution that analyzes high-resolution images of roads, improving road-analysis and propelling EFS toward the goal of safe autonomous travel.
Transforming The Customer Experience: Personalization
In a world of instant gratification, customers expect more from the businesses they patron. That's why you need a CRM solution that's more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business processes with customer experience. It's the way of the future for a demanding generation of customers. Deliver the level of service and experience they deserve with Microsoft Dynamics 365.
Tuesday 2 March 2021
Customer Story: 24 Hour Fitness
With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer's journey to ensure they receive the guidance and encouragement that keeps them coming back for more.
Always-on customer engagement: It's not just omnichannel anymore
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.
Frost & Sullivan: Bridging the Divide Between Digital Products and Intelligent Manufacturing
In this whitepaper from Frost & Sullivan, get insights on accelerating innovation and creating the products your customers really want. It also covers topics such as connected products, reducing time-to-market, and driving products with data insights.
City of Houston: Optimizing business processes
In any type of organization, ensuring the resilience of your applications is a top priority. In other words, protecting your data against any and all threats is important, but certifying the recoverability and safety of your data in case of an incident can be just as crucial to guaranteeing the continuity of your business.
This is especially important for public entities and governments, whose records include the data of millions of citizens, providers, and classified documents. For these organizations, constantly optimizing business processes to ensure the security and resilience of all their devices, platforms, and applications must become a vital part of their overall digital strategy.
In this video, you'll gain insights into how the City of Houston, Texas leverages Microsoft technology to constantly improve the reliability of their data and increase the effectiveness of their public services.
Producing a high yield and better quality of life
Sustainable energy and digital transformation can combine to provide new avenues to success and increase convenience for people in isolated areas. This is especially true in places without a modern electrical infrastructure where residents rely on labor-intensive tasks. Innovative solutions can help them automate simple tasks, often making the difference between mere survival and prosperity. In many parts of Africa, for example, farmers lack access to running water. Instead they rely on wells to sustain their families, water their crops, and support their livestock.
In this video, you'll see how Monica, an independent farmer in Kenya, increased her yields and quality of life by implementing a solar-powered irrigation system based on Microsoft Azure IoT.
Monday 1 March 2021
Enhance innovation and agility with Digital Twins
This eBook helps readers understand Digital Twin technology, its potential, and its applications. It also profiles Microsoft partners who have utilized Digital Twin technology for success and discusses Microsoft's role in this technology.
Subscribe to:
Posts (Atom)