Thursday 30 September 2021

6 steps to building a holistic security strategy for your nonprofit

Today's nonprofits need agile security frameworks built on holistic strategies embedded into technologies, processes, and training programs. This e-book highlights some of the strategies and best practices that nonprofits can use to successfully integrate security into the fabric of their operation.

View: 6 steps to building a holistic security strategy for your nonprofit

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According to a recent survey, more than 90% of customers said they would consider taking their business elsewhere rather than work with a company that uses outdated technology. The solution? A single, integrated system that can grow with you. Let us help you assess your current solution and help find the right system for you.

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Wednesday 29 September 2021

How Starbucks is using AI to improve the customer experience

At Microsoft's Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.

Seattle Against Slavery combats human trafficking and saves lives—at cloud scale

Human trafficking is a growing, global industry. Seattle Against Slavery, a nonprofit organization, is using Microsoft Azure to help empower survivor support organizations and law enforcement agencies to achieve ten times the impact with the same resources.

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Use your team's favorite O365 tools right within Teams

Use your team's favorite O365 tools right within Teams - including SharePoint, OneNote, Power BI, and Planner integration. Subscribe now!

View: Use your team's favorite O365 tools right within Teams

Disruption Defined: Maersk navigates data to move goods globally

Welcome to the fourth industrial revolution where we're now experiencing the digital age. This revolution is transforming all industries, including shipping and logistics. Maersk, the integrated transport and logistics giant, has transformed their business using digital strategies. In the past, shipment delays were caused by hiccups in a supply chain, since those chains must move large amounts of data. Since Maersk's switch to harnessing data digitally, they've reinvented how global supply chain management is done.

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers' experience.

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Tuesday 28 September 2021

Microsoft Teams: How to link apps to your collaboration platform

This article provides helpful information on how to use Microsoft Teams tabs to link and host your apps or third-party programs. Teams gives you different ways to link applications to the platform -- from bots in a channel to tabs that link directly to online content or services. To see what you like best, try out tabs or create your own for both personal and channel options.

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Managing cybersecurity like a business risk

This powerful thought leadership article highlights the threat of data breaches and cyberattacks, while advocating for organizations to rethink their approach to cybersecurity. Microsoft urges businesses to view data transformation and threat analytics/modeling as growth opportunities while approaching security as a core philosophy.

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Azure SQL Database: Intelligent databases that are always up to date

Azure SQL Databases are intelligent and always up to date. It is the only cloud with evergreen SQL which never needs to be patched or updated. This infographic presents the benefits of Azure SQL Database and Azure Advance Threat Protection.

View: Azure SQL Database: Intelligent databases that are always up to date

Microsoft Security & Compliance Adoption Guide

With remote work as the new normal, organizations must rely on employees and volunteers who are working outside traditional business borders. This guide will help you implement the Security and Compliance capabilities of Microsoft 365 for your organization that can help you identify and manage potential risks while keeping staff connected and productive.

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Climatec powered by Microsoft

Since 1975, Climatec has been a leading provider of energy solutions and building technologies. As the company grew, it found it needed a single, all-encompassing solution to connect multiple offices, adapt easily to business processes and support employees out in the field. Climatec chose a Microsoft solution for field service to help it organize and automate business processes while also equipping employees with the data they need to deliver exceptional customer service. Bringing in the right technology to enable employees creates better customer experiences. Let us help you drive intelligent optimization and empower your organization.

Monday 27 September 2021

Decision criteria for building apps in Teams

This infographic shows decision criteria for building apps in Teams using the Developer Toolkit. Before you build it, ask yourself: Does it solve a real problem? How often will it be used? How many people will use it? What ROI does it provide? And once you decide to move forward and create your app, see how to amplify its reach with AppSource.

View: Decision criteria for building apps in Teams

Why Microsoft?

When it comes to risk analytics workloads, Microsoft has you covered. This infographic highlights five benefits in an easy to comprehend visual. Microsoft delivers the ability to meet enterprise requirements, expertise on the latest Azure features, and a network of highly experienced data scientists to address financial service challenges. Additionally, Microsoft Premier Support ensures full adaptability and accommodates hybrid configurations.

View: Why Microsoft?

Thursday 23 September 2021

5 Roadblocks Holding Back Your Data-Driven Goals?

"Data offers us so many competitive advantages--time savings, customer insights, increased efficiencies. It helps us better target our customers, personalize our marketing efforts and create new products our customers really want." When companies learn how to fully-utilize data to drive organizational decision-making, that's when the magic happens. In fact, organizations embracing digital transformation generate an average of $100M more income each year. Let us help you get started.

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Innovating with Microsoft not only secures your revenue with reliable predictions but also keeps your business safe from fraud. Don't miss another post and subscribe now!

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Spotlight on Teams

Don't miss out on the latest technology news. This Forbes article outlines the latest announcements for the Teams Platform at Virtual Microsoft Build 2020. Key points include integration with Microsoft Power Platform and further opportunities with Power BI, Teams app development, and scheduling management improvements with the platform. Subscribe now.

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Wednesday 22 September 2021

Securing the hybrid cloud with Azure Security Center and Azure Sentinel

Infrastructure security  is top-of-mind for organizations managing workloads  on-premises, in the cloud, or hybrid.  Azure Security Center  provides unified security management by identifying and fixing misconfigurations and providing visibility  into  threats to quickly remediate them. Azure Sentinel  collects data from  Azure  Security Center.  Learn more about this integrated and efficient solution  in this blog.

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The Workforce of the Future eBook

New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook.

View: The Workforce of the Future eBook

Migration to Azure SQL: An Introduction to Data Migration Assistant and Data Migration Service

Nonprofit organizations often operate in a world of highly constrained resources. Doing more with less requires changing how you work. Microsoft is committed to helping you make a greater impact through digital transformation enabled by secure and trusted technology. This webinar walks you through how to move your data to Azure.

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Azure Sentinel

Azure Sentinel  is intelligent security analytics for your entire enterprise.  Collect data, detect threats, investigate incidents, and rapidly respond with  Sentinel.

View: Azure Sentinel

The Role of AI and People Analytics in Developing the Leaders of Tomorrow

While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organizations hire the right people and train them for success.

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Tuesday 21 September 2021

American Red Cross - Power Platform and Microsoft Teams - Microsoft Ignite 2019

The American Red Cross deploys a suite of Microsoft products to streamline operations, allowing them to focus on their core mission of alleviating human suffering. From sharing information and organizing work in Teams, to coordinating with other relief agencies through Microsoft Power BI during a disaster, watch this video for the full story.

Improve efficiency and quality with AI-infused finance processes

Many businesses still implement legacy technology and traditional processes, but AI is transforming the playing field. In this blog post, a Microsoft Dynamics 365 Finance Manager writes about how Finance Insights works to reliably predict customer payments, adapts quickly with intelligent budget proposals, and increases projected cash flow.

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Quick start guide to Azure Sentinel

Security information and event management (SIEM) solutions built for yesterday's environments struggle to keep pace with today's challenges—let alone tomorrow's unimagined risks. That's why Microsoft developed Azure Sentinel, a fully cloud-native SIEM designed to serve all four aspects of security operations: Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds. Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft. Investigate threats with AI and proactively hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft. Respond to incidents rapidly with built-in orchestration and automation of common tasks. Get this quick start guide and learn how you can use smarter, faster threat detection and response that connects data from all your sources with the cloud and Azure Sentinel.

View: Quick start guide to Azure Sentinel

Redefine service through Connected Field Service

Dynamics 365 for Field Service enables businesses to move from reactive to proactive field service by bringing together IoT and AI with Field Service. It leverages advanced analytics, machine learning and the Internet of Things to move organizations from a costly break-fix model to a never-fail service model. Redefine service with Dynamics 365 and enhance your customers' experiences. Contact us today to get started!

View: Redefine service through Connected Field Service

ROI Azure Synapse

This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics.

View: ROI Azure Synapse

Monday 20 September 2021

RapidDeploy helps first responders defend public safety with Azure Sentinel

RapidDeploy  creates its  Cloud Aided Dispatch  systems to help first responders act quickly to protect the public. There's a lot at stake, and the company's cloud-native platform must be secure against an array of serious cybersecurity threats. So, when RapidDeploy  implemented a Security Information and Event Management (SIEM) system, it chose  Microsoft  Azure Sentinel, one of the world's first  cloud-native  SIEMs. Learn about the whole story in the video below.

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Thursday 16 September 2021

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What is your company doing to take advantage of advances in digital business applications and rethink how you integrate them into IT infrastructure? From scale and agility to all-new capabilities, the cloud helps you accelerate growth and transformation. Liquid Intelligent Technologies (LIT) can help. Subscribe now so you'll never miss an update on Microsoft Dynamics 365!

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Wednesday 15 September 2021

How to build autonomous systems with AI

This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the vision for a future warehouse with pre-trained, intelligent forklifts assisting people in everyday activities.

Breakthrough teamwork tools: 4 tips to identify what works for you

As a business leader, you need to make sure your organization provides collaboration tools that suit different personalities, skillsets, and needs. Individuality means that what works for one person or team may not work for another. You also need to accommodate the diverse workstyles of the multiple generations now in the workforce. This guide provides insights to succeed through communication, customization, integration and working in secure confidence. Subscribe here.

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Transblue modernizes their business with Microsoft Teams & Microsoft 365

In this video, Transblue shares their modernization process from outdated paper processes to working in the cloud with up to date customer data with Microsoft 365.

Wild & Wolf replaces legacy systems with Microsoft Dynamics 365 Business Central

Find out how one global company removed outdated, legacy systems and truly transformed the way they ran their business with Microsoft Dynamics 365 Business Central. Quickly outgrowing their disjointed systems, Wild & Wolf desperately needed a single platform to use across all their businesses.

Windows and SQL.mp4

Learn about the features and benefits of migrating to Windows Server and SQL Server on Azure. This video discusses key aspects such as preventing the loss of valuable data and getting the lowest cost of ownership.

Tuesday 14 September 2021

Building the AI-Powered Organization

The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This article from Harvard Business Review demonstrates how companies can make a successful shift to utilizing AI and setting themselves up for success.

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Consumer fraud complaints hit record high

This article from the AARP outlines the spikes in identity theft and government impostor scams in early 2020. Consumer complaints crept up to record levels, with overall reports numbering 3.2 million, which is a full 3% rise from 2018—demonstrating why protecting against fraud is more important than ever before.

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Nonprofit helps keep Italy's workers—and their personal data—safer after adopting Microsoft 365

In this case study, the National Institute for Insurance against Accidents at Work (INAIL) adopts Microsoft 365 Enterprise E5 to establish a highly secure, collaborative environment for its thousands of employees, including lawyers, doctors, administrators, and engineers.

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Opportunity Heats Up as Honeywell Connects with Homeowners

Honeywell has always been known for making "things." Thanks to the power of data and Dynamics 365, it now makes connected things -- leveraging the Internet of Things (IoT) to drive innovation and deliver more value to customers. "Honeywell has always made great products," says Scott Harkins, Vice President of Honeywell's IoT Partner Programs, Connected Homes. "Now we make great products that are connected. And this connectivity unlocks a whole new relationship with our consumers. For the first time, we're learning from massive numbers of consumers how they use our products and what's of interest to them. And we can inform them when we add new features." How can you harness the full power of data? With Dynamics 365, you can deliver predictive and proactive service that improve customer experiences and empower employees. Liquid Intelligent Technologies (LIT) can help. Contact us today to get started.

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2 Types of Artificial Intelligence

Bring the future into your business today with AI. Explore two types: Pre-Built and Custom Built. Pre-Built AI has cognitive services - deep learning cognitive capabilities ready to use (vision, speech, knowledge, translation, etc.), whereas Custom Built AI uses machine learning capabilities to analyze data to build and an artificial neural network to address specific problems not covered by Cognitive Services.

View: 2 Types of Artificial Intelligence

Monday 13 September 2021

Better on Azure: The benefits of using Azure for Windows Server and SQL Server workloads

Azure is a logical choice for Windows Server and SQL server workloads. This whitepaper examines how Azure supports applications that rely on SQL Server or Windows Server in four key areas: security, rapid innovation, hybrid solutions and cost advantage.

View: Better on Azure: The benefits of using Azure for Windows Server and SQL Server workloads

Thursday 9 September 2021

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Microsoft Analytics and AI spark innovation and enable endless opportunities for using your data to foster growth. Subscribe now!

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Wednesday 8 September 2021

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Microsoft can help you get started to fight against fraud. Don't miss another post and subscribe now!

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Security and Microsoft Teams

Microsoft Teams follows all the security best practices and procedures, as part of the Microsoft 365 and Office 365 services. This article details how Teams handles common security threats through defense-in-depth, customer controls within the service, security hardening, and operational best practices. Teams is trustworthy by design and provides details of its security framework to keep users well-protected.

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Make-A-Wish Foundation finds efficiency during the COVID-19 pandemic—and beyond

Make-A-Wish continues to drive their mission regardless of the pandemic. Leveraging technology tools enabled their team to connect wish families with wish granters.

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Future Generali uses Microsoft AI to Deepen Customer Engagements

Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.

J Walter Thompson breaks new ground with Microsoft collaboration tools

J Walter Thompson has been successful in business for over 150 years and recognizes everyone in their company has different work styles. Because they are such a major distributor across many different countries, they've embraced virtual forms of communication and collaboration with Microsoft Teams. This allows them to move at the speed of culture to help position its clients' brands. The value it brings to clients is being brand pioneers, and Teams is a lifesaver in connecting and interacting, and is easy for their user base to adopt.

Tuesday 7 September 2021

Protect your e-commerce business with Dynamics 365 Fraud Protection

Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed to help e-commerce merchants decrease costs associated with fraud, increase acceptance rates, and improve the customer shopping experience. With Microsoft Dynamics 365 Fraud Protection, you can combat payment and account-creation fraud with adaptive AI technology. Additionally, you can connect to a network of other knowledgeable merchants to gather quality insights while improving customer service with the built-in escalation support tool. Discover how you can take an innovative approach to boost your e-commerce revenue with Microsoft Dynamics 365 Fraud Protection in this video.

Ultimate guide to Windows Server on Azure

Use this guide to implement a quick, simple, and low-impact migration to Azure using your existing Windows Server expertise. Find tactical steps to help you implement your migration; key pointers to support a smooth transition with minimal impact to your nonprofit; and resources from Microsoft and Microsoft partners to understand the capabilities in Azure and opportunities available to you when you migrate your Windows Server workloads.

View: Ultimate guide to Windows Server on Azure

thyssenkrupp transforms its home mobility solutions business with Microsoft HoloLens

With its customized stair lifts, thyssenkrupp has long helped people with physical limitations live comfortably and independently in their homes. Before Microsoft HoloLens, the process of selling, designing, building and installing lifts was time-consuming -- involving a laborious system of labels, cameras and manual data entry. With Microsoft HoloLens, thyssenkrupp has revolutionized its home mobility solutions with processes that are faster, easier and more helpful for customers. Watch this video to discover how.

Why build an app for Teams?

Why build an app for Teams? 20 million people collaborating daily, harnessing the possibilities through collaboration. This infographic shares how apps built on Teams platform focus on increasing collaboration and productivity.

View: Why build an app for Teams?

Unleashing innovation: Windows Server and SQL Server on Azure

Moving Windows Server and SQL workloads to Azure provides flexible, scalable, and highly available cloud infrastructure. It also supports rapid innovation and digital transformation, freeing you to focus on your mission. This infographic presents the benefits of running Windows Server and SQL Server on Azure. 

View: Unleashing innovation: Windows Server and SQL Server on Azure

Monday 6 September 2021

Fortify your data against threats

Maximize threat detection during attack stages with Microsoft's comprehensive suite of security solutions. Unmatched volumes of data inform Microsoft security solutions. Learn how you can harness decades of security experience with Microsoft Advanced Threat Protection.

View: Fortify your data against threats

Thursday 2 September 2021

In an era of distractions, Microsoft wants AI to be your coworker

Microsoft is aiming to adapt its productivity suite to a short-attention-span world, bringing years of research into products like PowerPoint, Outlook, and Excel. This article outlines how after years of slavishly digitizing and formatting words, numbers, and images, future versions of Word, Excel, and PowerPoint will be much more aware of your work and how you do it. Intelligent algorithms will find patterns and meanings in the data and use the insights to help you get through your day more efficiently. This transition to smarter work software has already begun.

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Connect your team and transform your workplace collaboration in one secure hub.

Connect your team and transform your workplace collaboration in one secure hub with Microsoft Teams. Enhance virtual communication, collaborate and build with deeply integrated apps, customize and extend with 3rd party apps and devices, all while working in confidence using enterprise-grade security Subscribe now! Subscribe now!

View: Connect your team and transform your workplace collaboration in one secure hub.

How to Use Microsoft Teams

In this step-by-step tutorial for beginners, learn how to use Microsoft Teams—the collaboration app with all your chats, meetings, and files in one place. Learn what it is, how you can get it, and how you can use it, as well as advanced tips and tricks.

Wednesday 1 September 2021

Leveraging Your Microsoft Assets in this Remote Access World

More of the workforce  is  working remotely than ever before.  Organizations are adapting and implementing new remote  access solutions to keep employees, volunteers, and beneficiaries secure and compliant. Now is the time to evaluate the @ Microsoft  tools you already have at your fingertips  and leverage the  built-in  remote  work  security features and capabilities. Learn more  in this article from  National  Law Review. 

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Why The Sales-Marketing Divide Is Disappearing

We've talked a lot about the importance of aligning marketing and sales. Shared data and goals lead to better lead generation and conversion, benefitting everyone. But we also understand that synchronizing these two departments is easier said than done. Using compatible tools like Dynamics 365 for both marketing and sales is a great first step. Check out this article for ideas on how to form a lasting relationship between these two essential functions. And contact us today to learn more.

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RapidDeploy case study

RapidDeploy helps first responders act quickly to protect the public. Read "RapidDeploy helps first responders defend public safety with Azure Sentinel" to learn how the nonprofit uses the complete visibility, automated responses, fast deployment, and low total cost of ownership in Azure Sentinel to help it safeguard public safety systems. Contact us today for additional details about Azure Sentinel.

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Introducing Microsoft Azure Sentinel

With Azure Sentinel, enterprises worldwide can now keep pace with the exponential growth in security data, reduce hardware and operational costs, and improve security outcomes without adding analyst resources. Read "Introducing Microsoft Azure Sentinel" to learn how Microsoft is empowering SecOps teams to see threats clearer and eliminate distractions. For more information on Azure Sentinel, contact us today.

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Mazik Global innovates while navigating healthcare compliance best practices

Learn how Mazik Global used Dynamics 365 and PowerApps to develop applications for COVID-19 in this video. MazikCare is a healthcare cloud platform based on Microsoft Dynamics and Power Platform that provides a flexible, modular approach to healthcare business management. Mazik Global continuously innovates with solutions such as this by utilizing Microsoft platforms.