Wednesday, 27 October 2021
Drive innovation with insights: engage customers, empower employees, and transform business solutions
Drive innovation with insights to engage customers, empower employees, and transform business solutions.
Just move it to the cloud
This blog outlines the different methods of data migration and use cases. Your method of migrating data to the cloud will depend on many factors. Migrating large amounts of data can be done with any of the methods explained in the blog, including Azure Data Box, File Shares, Site Recovery service, and more.
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Advances in AI and digital applications are transforming every aspect of life and work. How are you optimizing these technologies to drive modernization? From scale and agility to cutting-edge capabilities, the cloud can help you speed innovating and growth. We can help you make the most of the opportunities in the cloud. Subscribe now to get updates from Liquid Intelligent Technologies (LIT) and learn more about Microsoft Dynamics 365!
Tuesday, 26 October 2021
Alcoa puts Firstline Workers at the center of its digital transformation
Alcoa, headquartered in Pittsburgh, is a global leader in bauxite, alumina, and aluminum production with locations in 10 countries. Alcoa deployed Microsoft 365 to improve communication and processes as part of the company's priority to reduce complexity. Employees at the company's Iceland facility embraced Microsoft Teams, using it to access business information from any location and on their own mobile devices. Alcoa uses Teams and Microsoft 365 to become more operator-centric with solutions that enable their employees in Iceland to manage schedules efficiently, streamline processes, and improve communication.
How the Atlantic is preserving published history with Azure AI
The Atlantic is using Azure AI to preserve 160 years of published history. Specifically, the Atlantic is using Azure Cognitive Search to transition from hard copy to a digital system where its archives can be perused by the public. Writers can use these services as a resource to build connections between stories and enrich their content.
The Art of Teamwork Guide
Team building is fundamentally important for your business to thrive. This article provides activities designed to enhance the interpersonal dynamics essential to a team's ability to bond together. Every core element has thought starters for those ready to dive in and a facilitator guide for those who want to take it to their team.
Expand collaboration while working remotely, keeping your team engaged, connected, and secure
This one-slide for Teams Meetings and Calling provides insights on how to power up a remote employee with #Microsoft Teams. Learn ways to expand collaboration while working remotely, as well as streamline connections across devices, all while keeping teams engaged, connected, and secure.
View: Expand collaboration while working remotely, keeping your team engaged, connected, and secure
Using the Cloud to Build and Maintain Smart Buildings
MacDonald-Miller Facility Solutions is shaking up the tradition-bound construction industry. Using Internet of Things and data analytics technologies, MacDonald-Miller helps customers build energy-efficient buildings and keep them operating at peak efficiency. Here, Bradd Busick, the company's Chief Information Officer, talks about how MacDonald-Miller has gone all in with the Microsoft Cloud to design cutting-edge smart-building systems that save customers money, give MacDonald-Miller new growth opportunities, and help save the planet, one building at a time.
Monday, 25 October 2021
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Firstline Workers are often the first to engage with your customers, to represent your brand, and to see products in action. Empower your Firstline Workforce with @Microsoft Teams, which empowers your entire organization.
What is Microsoft Teams?
This video shows how you can pull together a team with Microsoft Teams on your PC, Mac, or mobile device. Use chat instead of email, securely edit files at the same time, see your likes, mentions, and replies with just a single tap, and have the freedom to customize it all by adding notes, websites, and apps.
Wednesday, 20 October 2021
Intelligent, Trusted, Flexible
This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.
Cloud rationalization: Myth busters
The "five Rs of rationalization" (Rehost, Refactor, Rearchitect, Rebuild, Replace) are a great way to frame a potential future state for any workload that's being considered as a cloud candidate. However, this labeling process should be put into the correct context before you attempt to rationalize an environment. This one-page flyer debunks three common myths around cloud rationalization labeling process.
Microsoft Fireside Chat | The Salvation Army stays connected during COVID-19
The global COVID-19 Pandemic presented a challenge to Salvation Army locations across the world—how to continue serving people who rely on The Salvation Army while still staying safe and adhering to social distancing? Microsoft CVP Jared Spataro and The Salvation Army Commissioner Merle Heatwole discuss how Microsoft Teams is helping connect employees from The Salvation Army's international headquarters in London, helping them maintain their relationship with international chapters who rely on their support.
Tuesday, 19 October 2021
HRI uses Microsoft Teams to streamline research
Heart Research Institute (HRI) is conducting innovative, world-class research to prevent, detect and treat cardiovascular disease. See how Microsoft Teams has fundamentally changed the way HRI works. Teams helps researchers collaborate internationally, and as they streamline that process, it opens up their time so they can spend more energy on what they do best. The benefits include greater exploration of latest technology, as well as creating a faster path from making discoveries all the way through to positive patient outcomes.
Cloud lessons learned
Cloud computing offers measurable benefits and solutions to real problems, including aging hardware, barriers to innovation, data center capacity constraints, and even regulatory requirements. But moving Windows Server and SQL Server workloads can be daunting. What follows are actual customer experiences that illustrate both the process of migration and its benefits. This e-book will help you learn from their experiences.
Crash Course in Microsoft Teams
The best work is often done by people from different backgrounds, departments, and even geographical locations. How do you work efficiently as a team without adding another tool everyone has to learn?
In this e-book, you will discover how to quickly start using Microsoft Teams to:
(1) Communicate instantly with chat, online meetings, calls, and more.
(2) Set up meetings with file sharing, recording, and transcription.
(3) Coedit documents in real time without leaving the app.
(4) Collaborate with people both inside and outside your organization.
(5) Connect other business apps to toggle less and save time.
Using AI To Augment Customer Service Agents
There is seldom a sector or field that is not undergoing some form of transformation driven by a wave of digital technologies that are upending traditional ways of doing things -- including customer service. While many of claims of disruption suffer from over-hype, the way companies engage with customers is one domain where claims are justified.
A recent report from Deloitte highlights how customer service has transitioned from the cost centers of old to create experiences that delight customers and turn them into brand devotees. Read this blog for insight on the various ways enlightened organizations are using technology and automation to empower humans to augment and enhance customer experiences.
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.
Monday, 18 October 2021
Day in the life of a Volunteer Manager
Experience what a day might look like in the life of a Volunteer Manager who uses #MicrosoftTeams to recruit, train, and deploy volunteers to help reach constituents and communities quickly and effectively in times of need.
Integrate
This infographic shows how app integration lets you do more in Teams. Think about the tools, files, and dashboards you already use. Many of them can be added right into Teams and can be found by right in the Teams app store. Bring the apps and services you love into Teams to create your organization's hub for teamwork.
Wednesday, 13 October 2021
Improve performance with faster, more accurate insights and predictions
Microsoft Analytics and AI takes innovation to the next level with faster, more accurate insights and predictions. Subscribe now to stay informed!
View: Improve performance with faster, more accurate insights and predictions
Work remotely, stay secure—guidance for CISOs
As organizations have had to quickly pivot to new working environments, cyberattacks have become an urgent concern. In this thought leadership article, you can learn some of the best practices using Microsoft security that help ensure the best protection. Examples include secure access to cloud applications that protect sign-ins with security defaults, methods to manage and secure corporate data in approved apps on personal devices, and providing clear and basic information, including how to protect their devices, will help you and employees stay ahead of threats so they can remain productive.
Cloud migration checklist
Start planning your cloud migration today! This checklist walks you through the steps to plan, assess, and begin your cloud migration, and it offers resources to help you move to the cloud with Microsoft Azure.
Integrate
Integrate existing applications, build from scratch with low code tools, and develop custom solutions. Subscribe now!
Tuesday, 12 October 2021
3 ways you can ensure secure, productive remote work for your nonprofit
As remote work becomes increasingly common, organizations need to empower employees and volunteers to be productive from anywhere, while ensuring a secure, productive remote work environment.
View: 3 ways you can ensure secure, productive remote work for your nonprofit
How to use AI in Sales & Marketing
This video illustrates how to get the most from Dynamics 365 - the unified platform powered by Azure AI and natively integrated with your favorite Microsoft 365 applications. Learn how to enable an intelligent sales and marketing approach for your organization with AI from Microsoft Dynamics 365.
Power Platform
This infographic shows how to build custom Teams solutions with low code tools that can save money, install efficiency, and engineer innovation. Develop apps, automate workflows, and dashboards with Power Platform and use them in Microsoft Teams for businesses big and small.
Cloud rationalization: The five Rs
Cloud rationalization is the process of evaluating assets to determine the best way to migrate or modernize each asset in the cloud. The five Rs of rationalization are a great way to frame a potential future state for any workload that's being considered as a cloud candidate.
Securing your remote workers
Quickly pivot to remote work while turning on built-in security controls to help your workers stay secure. In our e-book, "Securing your remote workers," you'll learn how you can secure remote workers the following ways:
Enable remote access to apps to successfully connect a remote workforce.
Manage devices and apps to secure your remote workforce.
Protect your data, apps, and endpoints against threats and security risks.
Each nonprofit facing these challenges has different needs. This guide aims to show how you can use your existing investments in Microsoft 365 to secure your organization where it needs it most.
Monday, 11 October 2021
Michelin delivers with Microsoft Dynamics 365 for Field Service
Leading tire company Michelin put together a team dedicated to engineering a game-changing experience that would allow customers to bypass the in-store line and reclaim their day. Watch this video to see how Microsoft Dynamics 365 for Field Service allows Michelin to make the customer experience remarkable by allowing customization of Michelin's OnSite app.
Analytics and AI Microsoft Principles
This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. It additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.
Wednesday, 6 October 2021
Seven Signs Your Business Should Move To A New CRM System
"Good CRMs will not make you drool in admiration or write a pretty sonnet, but the bad ones will drive you and your employees crazy."
CRM systems are a necessary component of being proactive in managing your business. These seven signs are a great way to assess whether your CRM solution is not just meeting expectations but empowering your organization to focus on putting the customer first.
Contact us to learn how you can create connected interactions and improve efficiency for your customers and employees.
10 reasons to use Azure SQL in your next project
There are many database technologies available on Azure that you can choose from. Why would you use Azure SQL? Find out in just 10 simple points.
Microsoft Threat Protection stops attack sprawl and auto-heals enterprise assets with built-in intelligence and automation
Attackers will cross multiple domains, such as email, identity, endpoints, and applications, to find the point of least resistance. Today's defense solutions have been designed to protect, detect, and block threats for each domain separately, allowing attackers to exploit the seams and threshold differences between solutions—leaving the organization vulnerable to attack. Microsoft Threat Protection stops attack sprawl and auto-heals enterprise assets with built in intelligence and automation. Access this article to learn more.
AI Cybersecurity Training
Discover how Azure Government provides government agencies and their partners world-class security, protection, and compliance through cloud services. In this video, Keenan Skelly talks about the benefits of a scalable, AI-powered, gamified, persistent cybersecurity training environment on the strength of Microsoft Azure.
Tuesday, 5 October 2021
Security Analytics and Operations: Industry Trends in the Era of Cloud Computing
Turn your organization to cloud-based security and address data capacity and infrastructure requirements to solve cloud challenges. Subscribe here!
Schneider Electric How Microsoft Teams helped create a successful HR marketing campaign
How open communication created a successful HR marketing campaign: Schneider Electric had already established a culture of diversity and inclusivity, and Microsoft helped to put on a lens on that for their HR marketing campaign. Using Teams provided the backbone for the preproduction work of commination, deciding ideas for production, and having the tools needed to share ideas and keep it all running smoothly. Teams has been the key tool used for the company to keep those collaborations and contributions going.
How Microsoft and American Express help merchants battle fraud
This article chronicles how Microsoft partnered with American Express to improve the accuracy of fraud protection for online retailers. American Express joined forces with Microsoft to enable merchants and card issuers to share information about risk exposure while incorporating information in detailed evaluations.
Unbeatable offers for migrating Windows Server and SQL Server to the cloud
While innovation has supplanted cost savings as the primary driver of cloud migration for many organizations, moving to the cloud needs to make sense for your budgets and resources. Learn about the unbeatable costs offers and benefits of migration to Azure cloud.
View: Unbeatable offers for migrating Windows Server and SQL Server to the cloud
El Rio Health serves clients more securely with Microsoft's cloud-based tools
Too many organizations are familiar with layering multiple individual solutions, one by one and over a span of time. This creates a maze of security tools and platforms that lends to navigation challenges for IT staff.
Arizona-based El Rio Health found itself in this exact situation. It needed one integrated platform to handle all its security needs, and Microsoft 365 with E5 security bundle was the best fit.
Monday, 4 October 2021
5 Reasons to Start Using Teams
Since its launch, Microsoft Teams has become the fastest growing app in Microsoft history with more than 330,000 companies worldwide using it. Learn new ways to use the app on a daily basis. Here are 5 reasons why you should start using Teams today for enhanced workplace connection and collaboration. Don't wait, collaboration brings innovation and success.
Modernize digital processes to accelerate innovation and ensure data security
This one-slide introduces the benefits of using Windows Server and SQL Server with Microsoft Azure. Features include reducing costs and streamlining IT resources; modernizing by migrating to a flexible, open cloud; innovating new apps or managing existing server apps with unlimited flexibility; and ensuring data protection, security, and business continuity.
View: Modernize digital processes to accelerate innovation and ensure data security
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