Monday 28 February 2022
Empowering a Frontline Worker
This three-minute video outlines a day in the life of a retail associate using Microsoft 365 to make his job easier. This associate is able to use Teams, swap shifts, communicate with the manager, and more. See examples of how these solutions could be right for your organization.
Blazing-fast, always-ready Surface Pro X
Choose to work today with a device designed for tomorrow. Go beyond expectations with blazing-fast, always-ready Surface Pro X.
• Reliable, secure, and always-connected blazing-fast 4G+ LTE¹
• Your ideas take center stage on the brilliant, virtually edge-to-edge 13" touchscreen.
• Better human connections on video with AI-powered Eye Contact.
Stay one step ahead with our ultra-thin 2-in-1 that delivers the performance, battery life, and the essential tools you rely on.
Contact us to learn more about Surface Pro X for Business.
Liquid Intelligent Technologies (LIT)
Cheryl.John@liquid.tech
+27747656766
¹ Service availability and performance subject to service provider's network. Contact your service provider for details, compatibility, pricing, SIM card, and activation. See all specs and frequencies at surface.com.
Wednesday 23 February 2022
Power Your Day
Spanish Red Cross—integrated data and Power BI
Learn how the Spanish Red Cross is leveraging Microsoft technology to unite data sources, drive insights, and forecast demand for critical humanitarian services.
Tuesday 22 February 2022
Qantas Airways uses Microsoft 365 to better connect airline personnel and people on the move
"A modern workplace allows people to do their best work anywhere, anyplace, anytime," says Susan Doniz, Qantas Group CIO. When Qantas airlines wanted to collapse the distances between employees and enable teams to deliver great customer experiences, they turned to Microsoft 365. See the story here.
Analytics in a Day virtual workshop
This webinar series covers the concepts, strategies, and advantages for the modernization of a nonprofit organization's entire data estate. Subjects include data warehousing, reporting, analytics, Machine Learning/AI, and more. Join Stephen Green as he covers some of the most popular subjects for nonprofit organizations' digital transformation.
Get up and running quickly with Microsoft Surface
Today's workforce needs the flexibility to be productive from anywhere. Every employee has different technology needs. Find the right Surface device for each one—and save time with smart, secure deployment and management options.
With this guide, you'll learn about the three stages when choosing the right Surface device.
What users need from their device
How to deploy the devices
How to manage apps, data, and settings
Download your free guide.
GEICO turbocharges insurance innovation with Microsoft Cloud
Insurance customers want the ability to buy and be serviced from anywhere, at any time. To meet this desire, GEICO decided to focus on two key aspects: abandoning its legacy infrastructure and focusing on digital transformation from a customer engagement perspective.
Watch this video to learn how GEICO evolved from a traditional, silo-based infrastructure to an integrated, automated, and collaborative model. This transition allowed for increased flexibility and productivity thanks to a DevOps approach using Microsoft Azure.
Systems Imagination uses SQL Server 2019 Big Data Clusters to deliver cutting-edge medical insights
Systems Imagination uses big data to discover new tiers of medical insights unobtainable through conventional means. In order to gain the distributed computing power it needed, the company adopted Microsoft SQL Server 2019 Big Data Clusters. Now, it delivers results based on petabytes of data to its customers within hours while simultaneously keeping operating costs low.
Monday 21 February 2022
Empowering Frontline Workers drives impact
Frontline Workers form the backbone of many of the world's largest industries. Organizations that empower their Frontline Workers reap the benefits: 83% see higher levels of customer satisfaction, 82% see increased job satisfaction among employees, and more! See all the benefits in this stats-driven infographic.
Style and productivity go great together with Surface Laptop Go
Surface Laptop Go is the lightest Surface Laptop that powers your essential everyday experiences. Make an impact and an impression with a balance of performance, battery life, and beauty that helps you get your job done.
Let Surface Laptop Go be the balance between what you do and how you do it.
• Support for those essential, everyday tasks. With features like the 10th Gen Intel® Core™ Processor to the Fingerprint Power Button for bio-metric sign-in, you and your team can get to work fast and from anywhere.
• Design aesthetics that reflect your style. Enjoy a look and feel that is an extension of your distinctive approach to work.
• Clear business value for you and your team. Save time and money with streamlined deployment, modern device management, and built-in, cloud-powered security.
If this sounds like something your team could use, let's set up a time for you to take a closer look at the Microsoft Surface Laptop Go.
Liquid Intelligent Technologies (LIT)
Cheryl.John@liquid.tech
+27747656766
Wednesday 16 February 2022
Bulk up your business. Subscribe now.
While there are multiple ways to distinguish yourself from your competitors, one sure way to set yourself apart is to create and deliver personalized experiences to both existing and prospective customers, tailored to their unique needs and preferences. One sure way to accomplish this is with Dynamics 365. Subscribe today, and stay informed on how Dynamics 365, along with other leading Microsoft solutions, can help elevate and transform your engagements with both current and future customers.
eBook: The ultimate guide to Windows Server 2019
Take full advantage of your on-premises investments with Windows Server 2019. Learn how to extend your on-premises environments to the cloud with the Windows Server 2019 advanced hybrid capabilities. Additionally, learn how to add additional security layers and update your applications and infrastructure when you connect to the cloud.
Explore the diverse portfolio of Surface devices
Empower your workforce in the office, the field, at home, and on the road. Microsoft Surface for Business devices and accessories offer a smarter, more seamless way to get work done in any kind of environment.
The Microsoft Surface for Business Look Book provides a deeper dive into the Surface suite of powerful, performance-driven solutions. Discover laptops, 2-in-1 devices, and modern accessories that enable your team to connect, collaborate, and work securely from anywhere.
Download your free copy of the Microsoft Surface for Business Look Book to get started.
Empower the workers who engage customers first
Learn more about Frontline Workers—those who engage customers first—and how they can drive transformation in your organization with the right solutions from Microsoft. Subscribe now.
Tuesday 15 February 2022
In an era of distractions, Microsoft wants AI to be your coworker
This article highlights the difficulty in remaining focused in today's technology-distracted environment. Explore how Microsoft is using AI to empower people to focus on the task on hand, despite information overload.
Microsoft Analytics and AI
Microsoft Analytics and AI provides endless possibilities for growth, innovation, forecasting, and opportunities to differentiate and personalize donor and constituent engagements. Find the many values and opportunities for employing analytics and AI in this one-page overview.
Analytics & AI solution
This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning.
Do more with Surface for Business
24 Hour Fitness personalizes member services using Dynamics 365
Just as every person's fitness goals are different, so too are the individual paths to achieving those goals. But when it comes to creating customized experiences for its 4+ million members across the U.S., 24 Hour Fitness realized there was only one sure path to success: Microsoft Dynamics 365. In the crowded wellness industry, 24 Hour Fitness distinguishes itself through both its innovative approach to fitness and its personalized approach to member service. Today, the company is applying data analytics to member marketing by connecting Dynamics 365 with Adobe Experience Cloud hosted on Microsoft Azure to personalize marketing messages to millions of members at its 400+ health clubs. Watch this video to see how 24 Hour Fitness is connecting marketing and sales data to reach people in exciting new ways, attract record numbers of members, and ultimately help more people attain their fitness goals.
Monday 14 February 2022
Solution overview video
Learn about the features and benefits of migrating to Windows Server and SQL Server on Azure. This video discusses key aspects such as preventing the loss of valuable data and getting the lowest cost of ownership.
Solution overview video
Frontline Workers are frequently the first to engage customers, the first to represent your brand, and the first to see your products in action. It's crucial that this workforce has the modern tools and devices they need to increase productivity, streamline communication, and do their jobs successfully. This video provides an overview to the solutions Microsoft offers to empower your team.
Wednesday 9 February 2022
Innovate Infographic
Moving Windows Server and SQL workloads to Azure provides flexible, scalable, and highly available cloud infrastructure. It also supports rapid innovation and digital transformation, freeing you to innovate. This infographic presents the benefits of running Windows Server and SQL Server on Azure.
Bring teams together with Microsoft Surface Hub 2S
The past year has completely changed the workplace. As organizations evolve and adapt, the hybrid working model has emerged as an innovative approach. A successful hybrid work environment bridges the digital and physical divide for better teamwork with an inclusive, agile, and secure solution.
Inclusivity: Dissolve physical boundaries
Virtual meeting experiences should be engaging and make all participants feel connected, whether they are sitting a few feet or hundreds of miles apart.
Agility: Give everyone a front-row seat
The ability to meet in different workspaces and locations with real-time file sharing and collaboration is paramount. Agility makes time together-virtual or physical-more productive.
Security: Protect people and their ideas
No matter the workplace, data should always be securely protected, and employees should rest-assured that their well-being is a top priority.
Read more about how Surface Hub 2S can help bring your teams together in a hybrid workplace.
2 Steps to Improve Business Decisions Using Data and Analytics
More than ever before, business leaders are integrating their data and analytics teams into their larger business decision making. Learn how to improve decision making at your organization and get the most out of your data and analytics program by doing the same. Read 2 Steps to Improve Business Decisions Using Data and Analytics, a report from Gartner, for the latest research on how to evaluate decision making processes across your organization—and how to improve them with data and analytics.
Download the report to:
Understand the full capabilities of your existing or potential data and analytics teams.
See how to evaluate your current business decision making process to understand the potential roles for data and analytics.
Learn how you can reengineer your current decision-making processes to best integrate your existing data and analytics team.
View: 2 Steps to Improve Business Decisions Using Data and Analytics
Alcoa puts Frontline Workers at the center of its digital transformation
Alcoa, headquartered in Pittsburgh, is a global leader in bauxite, alumina, and aluminum production with locations in 10 countries. Alcoa deployed Microsoft 365 to improve communication and processes as part of the company's priority to reduce complexity. Employees at the company's Iceland facility embraced Microsoft Teams, using it to access business information from any location and on their own mobile devices. Alcoa uses Teams and Microsoft 365 to become more operator-centric with solutions that enable their employees in Iceland to manage schedules efficiently, streamline processes, and improve communication.
Tuesday 8 February 2022
Empower IT and data professionals to achieve more with all their data
Move your legacy data warehouse to a cloud solution and delegate tasks like infrastructure maintenance and platform upgrades. Migrate to Azure Synapse—a limitless analytics service with unmatched time to insight that accelerates the delivery of BI, AI, and intelligent applications.
In this white paper, see strategies for migrating your legacy data warehouses to the cloud. And get a three-step technical overview of the process—from preparing to migrate to gaining insights from analytics.
View: Empower IT and data professionals to achieve more with all their data
Follow these 8 CRM implementation best practices
When it comes to choosing a customer relationship management (CRM) system for your business, your options have never been more abundant. Established vendors are releasing new features and functionality at an impressive pace, while new vendors are entering the market just as quickly.
Solutions range from systems designed for large enterprises and SMBs to decentralized mobile workforces, and everything in between. All of this choice is giving rise to two very important questions: how to you determine which CRM solution is right for your business, and more important, how do you get business users to make the most out of the system—and out of your investment? In her article for CIO magazine entitled "8 CRM implementation best practices," author Jennifer Lonoff Schiff addresses those questions and CRM in general, distilling feedback from CRM vendors, users, and experts into eight suggestions for maximizing the effectiveness of a customer relationship management system. Read the full article to learn what these experts and industry insiders had to say.
Surface Hub 2S 85": Collaborate together, wherever you work
Building the AI-Powered Organization
In this Harvard Business Review, authors share the powerful impact of using artificial intelligence to drive decision making within organizations. Unlocking this opportunity stretches beyond unlocking the data but shifting the way organizations adopt the information to make decisions. It can even shake up the organization's culture of top-down decision making.
8 best practices for a successful CRM implementation
If customers are the lifeblood of business, then customer relationship management (CRM) is the daily checkup to ensure that the heart is still pumping steadily and that the entire body is in good health. Metaphors aside, CRM describes the processes, tools, and activities that companies employ to understand their customers and respond rapidly to their ever-changing needs and preferences. Given the importance and widespread use of CRM across today's businesses, it would be natural to assume that CRM implementation is a fairly straightforward and routinely successful process—but rarely is this the case. This raises the question as to why—and more important, as to what your company can do to ensure that your CRM efforts pay off. In this infographic, we address those questions by distilling input from vendors, users, and experts into eight best practices that your company can follow to help deliver a successful (and ultimately, fruitful) CRM implementation.
Monday 7 February 2022
Itaú Unibanco boosts service availability and data processing with SQL Server 2019
As a banking leader in Latin America and one of the largest banks in the world, Itaú Unibanco handles thousands of transactions every second. Operating on an aging data infrastructure, the bank found it difficult to expand its digital services without breaking SLAs or putting its guarantee of continuous service availability at risk. Since it migrated database services to Microsoft SQL Server 2019 based on Intel datacenter technologies, Itaú Unibanco can confidently scale data collection and infrastructure maintenance while it delivers the high level of service its private and commercial banking customers rely on.
8 new ways to empower Frontline Workers
Microsoft 365 can give companies of all sizes and across all industries the tools and expertise they need to help their teams work efficiency and effectively. Discover eight ways you can empower your Frontline Workers to transform their work with the right technology they need for success.
Wednesday 2 February 2022
Accelerate Your Windows Virtual Desktop Deployment
Find out how to accelerate your move to the cloud with Windows Virtual Desktop. This virtual event explains how to get started quickly and securely with new Windows Virtual Desktop features that simplify the deployment and experience of desktop and app virtualization on Azure.
Expand your experiences. Subscribe now.
Are your customers on a true path to purchase--or are they just ambling along without direction? Subscribe today, and stay informed on how Microsoft Dynamics 365 can help elevate and transform your customers' journey by creating consistent, personalized experiences along the entire purchase path.
Employ flexible, open hybrid cloud solutions and transform customer engagement
Keep up to date on cloud solutions to transform customer engagement. Subscribe now.
View: Employ flexible, open hybrid cloud solutions and transform customer engagement
Tuesday 1 February 2022
Create unparalleled remote work experiences with Surface and partner devices
Cutting-edge Microsoft Surface devices enable unparalleled collaboration, innovation, and creativity from anywhere. Empower your team to do more - wherever they may be.
View: Create unparalleled remote work experiences with Surface and partner devices
Build a secure, productive hybrid workplace with Surface for Business
Business leaders face a lot of competing challenges. They need to build a hybrid workplace model that enables employee collaboration and that empowers employees with the right tools, all while keeping company data secure. The right technology can help you not only maintain business continuity and employee productivity, but it can also help your company grow and innovate.
Download this free eBook to learn more.
Cheryl.John@liquid.tech
+27747656766
View: Build a secure, productive hybrid workplace with Surface for Business
Empower IT
Retiring legacy devices makes your company more agile and productive. Replace the complex web of third-party collaboration, communication, security, and mobility technologies with the powerful, versatile, integrated Microsoft Surface family of devices.
Travel Counsellors Upgrade from On-Premise CRM to Microsoft Dynamics 365
Travel Counsellors Ltd. is an independent travel company headquartered in Manchester, England with more than 1,800 travel counselors operating in seven countries around the world. One of the company's most important strategies for growth is to recruit more travel counselors globally--but to maximize this strategy, the company needed to move from on-premises Microsoft Dynamics to cloud-based Dynamics 365, an implementation spearheaded by Microsoft partner Alithya. But rather than sit on the sidelines while Alithya did all the work, Travel Counsellors tapped into Alithya's unique methodology to empower a team internally to run the project, and relied on Alithya's oversight, expertise, and experience to ensure that its internal team was doing things according to best practices to make the implementation as smooth as possible. Watch the video to see how this innovative approach to deploying Dynamics 365 helped Travel Counsellors achieve its strategic goals while learning CRM implementation from an inside, hands-on perspective.
Solution overview video
This video highlights the benefits and features of using the Modernize .NET Microsoft solution to find lightning fast innovation, elastic scalability, cost savings, and better performance.
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