Engage your customers with the Queues app in Microsoft Teams

Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Liquid Telecom for help designing a Teams strategy that meets your service goals.

Boost customer engagement with live chat in Microsoft Teams

In today's business landscape, you should expect timely, tailored support. This video highlights how one of the world's largest education providers uses Microsoft Teams live chat to streamline service and boost engagement. Watch the video to see how Teams helps simplify customer interaction and increase satisfaction. For personalized advice, contact Liquid Telecom to explore how Teams can improve your service delivery.

Cummins uses Microsoft Purview to automate information governance more efficiently in the age of AI | Microsoft Customer Stories

Information governance is essential for managing data privacy and risk, especially in the age of AI. This customer story shows how Cummins uses Microsoft Purview to automate its information governance, enabling efficiency, compliance, and confidence in data management. Read the story to learn how Microsoft Purview can help your organization automate information governance, reduce manual tasks, and support compliance. Contact Liquid Telecom to learn more about implementing Purview in your business.

Read More...

Microsoft recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Desktop as a Service for the second year in a row

Your organization deserves support from only the most trusted brands. This blog highlights Microsoft's position as a leader in the DaaS industry. Read this blog to see how Microsoft solutions deliver secure, scalable environments that enable productive hybrid work. Reach out to Liquid Telecom for a consultation on implementing DaaS for your team.

Read More...