Spend a day in the life with physician Dr. Thomas

Dr. Thomas is an oncologist whose day is divided among seeing patients, reviewing charts and x-rays, meeting with colleagues remotely and in-person, and improving patient services at his practice. With so many tasks to do and only a finite number of hours during the day, Dr. Thomas relies heavily on Microsoft Teams to prepare for upcoming appointments, review confidential patient information, and follow up with nurses and radiologists on test results. He also utilizes Power BI dashboards to visualize and address trends in his practice, like patient wait times and quality of care issues. View the infographic for a play-by-play account of Dr. Thomas' day, and how Teams and tools like Power BI enable him to more effectively focus on patient care.

View: Spend a day in the life with physician Dr. Thomas

FINNING digitally transforms its operations with IoT apps on Azure cloud

FINNING, the world's largest Caterpillar dealer, started its digital transformation journey with customers in mind, but soon realized that its own operations were seeing just as many benefits as its clients. Not willing to turn down an opportunity to improve, FINNING quickly learned that the data obtained from customer-facing solutions enabled it to gain insights into internal processes and become even more efficient. Watch this video to learn how Azure IoT can have game-changing solutions that push forward internal process optimization and enhance customer satisfaction.

McCann & MullenLowe - Microsoft Teams Case Study

When bringing two companies together through acquisitions, you are often bringing in a different culture with different technology. This can often make it difficult to efficiently collaborate. Sharing files and streamlining communication is a common problem. Two of the leading agency networks, McCann and MullenLowe, needed help to create a single platform which enabled their employees to work together through close collaboration. Microsoft Teams provided the solution they were looking for.

App migration to Azure

In this video, look at strategies to migrate to Microsoft Azure spanning zero to higher levels of coding and when to use which. From rehosting your apps by lifting and shifting them to Azure to choosing to refactor your apps for greater efficiency, Azure offers you possibilities. You can also rearchitect your apps to be able to quickly add new capabilities or take a cloud-native approach by rebuilding them from scratch. This video also addresses Azure's new secure options in the wake of the end-of-support for Windows Server 2008 R2 or SQL Server 2008.

Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer's lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today's market. Ryanne Van Der Eijk is the Chief Customer Experience Officer at RAKEZ and knows how to create a customer-centric workplace. She shares her best advice for providing the right experience to customers in her article, "Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients)." One of her tips is to build customer-centricity as part of your company culture. Start by defining your company's philosophy on customer service—that's the easy part—and then work on ways to share it via the workflow, the hiring process and the staff training. Read her entire article for more ideas for developing a culture focused on customers and her other tips to boost overall customer experience.

Read More...

Never miss an opportunity by never missing a post. Subscribe now!

From communicating and collaborating with others to simply getting day-to-day tasks completed on your own, there's no greater tool for productivity than Microsoft Teams. And with Teams as the hub for communication within Office 365, your organization can move closer to realizing the promise of the digital workplace. Subscribe now to stay informed on how Teams, Office 365, and other leading Microsoft solutions can help elevate and transform communication, collaboration, and teamwork throughout your organization.

View: Never miss an opportunity by never missing a post. Subscribe now!

Spend a day in the life with retail store manager Alex

Alex is a retail store manager whose day is divided among attending meetings, reviewing store performance metrics, coordinating product refreshes, preparing presentations, and interviewing prospective employees. With so many tasks to do and only a finite number of hours in the day, Alex relies heavily on Microsoft Teams to get everything done--from recruiting and training staff to collaborating with vendors and developing marketing campaigns. View the infographic for a play-by-play account of Alex's day and how Teams enables him to get things done quickly and efficiently.

View: Spend a day in the life with retail store manager Alex