Wednesday, 3 March 2021
Transforming The Customer Experience: Personalization
In a world of instant gratification, customers expect more from the businesses they patron. That's why you need a CRM solution that's more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business processes with customer experience. It's the way of the future for a demanding generation of customers. Deliver the level of service and experience they deserve with Microsoft Dynamics 365.
Tuesday, 2 March 2021
Customer Story: 24 Hour Fitness
With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer's journey to ensure they receive the guidance and encouragement that keeps them coming back for more.
Always-on customer engagement: It's not just omnichannel anymore
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.
Frost & Sullivan: Bridging the Divide Between Digital Products and Intelligent Manufacturing
In this whitepaper from Frost & Sullivan, get insights on accelerating innovation and creating the products your customers really want. It also covers topics such as connected products, reducing time-to-market, and driving products with data insights.
City of Houston: Optimizing business processes
In any type of organization, ensuring the resilience of your applications is a top priority. In other words, protecting your data against any and all threats is important, but certifying the recoverability and safety of your data in case of an incident can be just as crucial to guaranteeing the continuity of your business.
This is especially important for public entities and governments, whose records include the data of millions of citizens, providers, and classified documents. For these organizations, constantly optimizing business processes to ensure the security and resilience of all their devices, platforms, and applications must become a vital part of their overall digital strategy.
In this video, you'll gain insights into how the City of Houston, Texas leverages Microsoft technology to constantly improve the reliability of their data and increase the effectiveness of their public services.
Producing a high yield and better quality of life
Sustainable energy and digital transformation can combine to provide new avenues to success and increase convenience for people in isolated areas. This is especially true in places without a modern electrical infrastructure where residents rely on labor-intensive tasks. Innovative solutions can help them automate simple tasks, often making the difference between mere survival and prosperity. In many parts of Africa, for example, farmers lack access to running water. Instead they rely on wells to sustain their families, water their crops, and support their livestock.
In this video, you'll see how Monica, an independent farmer in Kenya, increased her yields and quality of life by implementing a solar-powered irrigation system based on Microsoft Azure IoT.
Monday, 1 March 2021
Enhance innovation and agility with Digital Twins
This eBook helps readers understand Digital Twin technology, its potential, and its applications. It also profiles Microsoft partners who have utilized Digital Twin technology for success and discusses Microsoft's role in this technology.
Subscribe to:
Posts (Atom)