Thursday, 30 September 2021

6 steps to building a holistic security strategy for your nonprofit

Today's nonprofits need agile security frameworks built on holistic strategies embedded into technologies, processes, and training programs. This e-book highlights some of the strategies and best practices that nonprofits can use to successfully integrate security into the fabric of their operation.

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According to a recent survey, more than 90% of customers said they would consider taking their business elsewhere rather than work with a company that uses outdated technology. The solution? A single, integrated system that can grow with you. Let us help you assess your current solution and help find the right system for you.

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Wednesday, 29 September 2021

How Starbucks is using AI to improve the customer experience

At Microsoft's Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.

Seattle Against Slavery combats human trafficking and saves lives—at cloud scale

Human trafficking is a growing, global industry. Seattle Against Slavery, a nonprofit organization, is using Microsoft Azure to help empower survivor support organizations and law enforcement agencies to achieve ten times the impact with the same resources.

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Use your team's favorite O365 tools right within Teams

Use your team's favorite O365 tools right within Teams - including SharePoint, OneNote, Power BI, and Planner integration. Subscribe now!

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Disruption Defined: Maersk navigates data to move goods globally

Welcome to the fourth industrial revolution where we're now experiencing the digital age. This revolution is transforming all industries, including shipping and logistics. Maersk, the integrated transport and logistics giant, has transformed their business using digital strategies. In the past, shipment delays were caused by hiccups in a supply chain, since those chains must move large amounts of data. Since Maersk's switch to harnessing data digitally, they've reinvented how global supply chain management is done.

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers' experience.

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