Tuesday, 8 February 2022
8 best practices for a successful CRM implementation
If customers are the lifeblood of business, then customer relationship management (CRM) is the daily checkup to ensure that the heart is still pumping steadily and that the entire body is in good health. Metaphors aside, CRM describes the processes, tools, and activities that companies employ to understand their customers and respond rapidly to their ever-changing needs and preferences. Given the importance and widespread use of CRM across today's businesses, it would be natural to assume that CRM implementation is a fairly straightforward and routinely successful process—but rarely is this the case. This raises the question as to why—and more important, as to what your company can do to ensure that your CRM efforts pay off. In this infographic, we address those questions by distilling input from vendors, users, and experts into eight best practices that your company can follow to help deliver a successful (and ultimately, fruitful) CRM implementation.
Monday, 7 February 2022
Itaú Unibanco boosts service availability and data processing with SQL Server 2019
As a banking leader in Latin America and one of the largest banks in the world, Itaú Unibanco handles thousands of transactions every second. Operating on an aging data infrastructure, the bank found it difficult to expand its digital services without breaking SLAs or putting its guarantee of continuous service availability at risk. Since it migrated database services to Microsoft SQL Server 2019 based on Intel datacenter technologies, Itaú Unibanco can confidently scale data collection and infrastructure maintenance while it delivers the high level of service its private and commercial banking customers rely on.
8 new ways to empower Frontline Workers
Microsoft 365 can give companies of all sizes and across all industries the tools and expertise they need to help their teams work efficiency and effectively. Discover eight ways you can empower your Frontline Workers to transform their work with the right technology they need for success.
Wednesday, 2 February 2022
Accelerate Your Windows Virtual Desktop Deployment
Find out how to accelerate your move to the cloud with Windows Virtual Desktop. This virtual event explains how to get started quickly and securely with new Windows Virtual Desktop features that simplify the deployment and experience of desktop and app virtualization on Azure.
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Are your customers on a true path to purchase--or are they just ambling along without direction? Subscribe today, and stay informed on how Microsoft Dynamics 365 can help elevate and transform your customers' journey by creating consistent, personalized experiences along the entire purchase path.
Employ flexible, open hybrid cloud solutions and transform customer engagement
Keep up to date on cloud solutions to transform customer engagement. Subscribe now.
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Tuesday, 1 February 2022
Create unparalleled remote work experiences with Surface and partner devices
Cutting-edge Microsoft Surface devices enable unparalleled collaboration, innovation, and creativity from anywhere. Empower your team to do more - wherever they may be.
View: Create unparalleled remote work experiences with Surface and partner devices
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